01. Information We May Collect

Depending on your interaction with our store, information may include:

• Name, email address, telephone number where provided, billing address, and shipping address.
• Order number, products purchased, selected product options, shipping details, transaction status, return information, and refund information.
• Information included in communications with customer service, including questions about product dimensions, materials, comfort, intended travel use, packing capacity, luggage organization, care, returns, or order issues.
• Browser, device, IP address, cookie, and website-interaction information.
• Payment-related information required by Shopify and applicable payment providers to process a transaction.

Merovixayu™ does not store complete payment-card numbers on its own servers.

02. Why We Use Personal Information

Information may be used to:

• Process, verify, fulfill, and deliver orders.
• Send purchase confirmations, shipment notices, delivery updates, and tracking information.
• Provide customer service and answer product-related questions.
• Assist with travel neck pillows, blackout sleep masks, compressible travel pillows, travel blankets, lumbar support cushions, leg support cushions, seat comfort cushions, compression packing bags, toiletry bags, tech organizer bags, clothing organizers, and related travel products.
• Assist with returns, refunds, cancellations, disputes, shipping issues, and payment questions.
• Detect and prevent fraud, misuse, unauthorized transactions, or security incidents.
• Maintain, analyze, and improve website operation and the online shopping experience.
• Provide marketing communications where permitted and where you have requested or agreed to receive them.
• Meet applicable legal, accounting, regulatory, compliance, and recordkeeping obligations.

03. Cookies & Similar Technologies

Merovixayu.com and services supporting our store may use cookies and similar technologies for website functionality, account features, checkout, preferences, analytics, security, fraud prevention, and applicable advertising functions.

Browser, device, and privacy controls may allow you to restrict or remove cookies. Disabling certain necessary cookies may affect website, account, cart, or checkout functionality.

04. Service Providers & Information Sharing

Personal information may be provided to service providers where reasonably necessary to operate the store, provide customer service, or complete a transaction, including:

• Shopify and e-commerce technology providers.
• Payment processors and financial-service providers.
• Shipping carriers, logistics providers, and fulfillment partners.
• Customer-service and communication providers.
• Analytics, website-security, fraud-prevention, and technical-service providers.
• Government, regulatory, judicial, or law-enforcement authorities where disclosure is legally required.

We do not rent personal information to unrelated third parties for their independent use.

Where applicable privacy law treats certain advertising-related disclosures as a “sale,” “sharing,” targeted advertising, or similar activity, eligible users may exercise the privacy choices available to them under applicable law.

05. Shopify

Our online store uses Shopify's e-commerce infrastructure. Information necessary to operate the store, provide website functions, process checkout, and complete purchases may therefore be processed by Shopify and applicable service providers in accordance with their respective privacy practices and legal obligations.

06. Data Retention

Personal information may be retained for as long as reasonably necessary for transactions, order administration, customer service, accounting, fraud prevention, dispute resolution, enforcement of agreements, recordkeeping, and applicable legal obligations.

Retention periods may vary depending on the type of information, the purpose for which it is processed, legal requirements, and legitimate business needs.

07. Privacy Rights & Requests

Depending on your location and applicable law, you may have rights concerning access, correction, deletion, restriction, objection, portability, or other handling of your personal information.

To submit a privacy-related request, please contact us using the information below. We may need to verify your identity or request before taking action.

08. Marketing Communications

If you choose to receive promotional email, you may unsubscribe through the unsubscribe option included in those communications where available.

Transactional communications concerning orders, payments, account activity, shipments, tracking, returns, refunds, or customer-service matters may still be sent where necessary.

09. Information Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No online transmission, network, website, or electronic-storage method can be guaranteed to be completely secure.

10. Children’s Privacy

Our store is intended for general consumer shopping and is not designed to knowingly collect personal information from children in violation of applicable law.

Please contact us if you believe personal information involving a child has been submitted improperly.

11. International Processing

Because our store, service providers, logistics providers, technology providers, and other partners may operate internationally, information may be processed or stored in jurisdictions different from the location from which the website is accessed, subject to applicable legal requirements and safeguards.

12. Third-Party Services & Links

Merovixayu.com may rely on or link to third-party websites, applications, payment services, carriers, or other external services.

Their handling of information may be governed by their own privacy policies, terms, security practices, and procedures.

13. Policy Updates

We may revise this Privacy Policy when our services, product range, technology, business practices, service providers, or applicable requirements change.

The current version will be posted on this page with an updated revision date.